Authored by: Terence Letourneau
GVD - GVSDK.exe giving error Invalid serial number or company ID
Type (Procedural / Informational /Troubleshooting)
5.8 and above
Article location (internal/external/both)
When running gvsdk.exe (from command prompt) the following error will be encountered
Invalid serial number or company ID
With GlobalVision Desktop 5.8 and later the line must also contain the serial number as well as company name using the format: <License>:<Company name>
To make sure there is no issue with the license you will need to log into the GlobalVision Desktop application while encountering no issues.
If you surround the company name in quotation marks “COMPANY NAME“ the inspection will complete
When running an instruction from the command prompt, spaces indicate another component of the command.