Skip to main content
Skip table of contents

Cannot connect to the GlobalVision License Server! Displaying Licensing dialog

Question: I am receiving an error message ‘GlobalVision: Cannot connect to the GlobalVision License Server! Displaying Licensing dialog’ What do I do?

For GVD 5.0 to 5.7.1:

When clicking “Yes”, the Licensing window appears with the Registration ID blank with the Enable Network Licensing on:

For GVD 5.2.2 MAC:

When clicking “Yes”, the Licensing window appears with the Registration ID blank with the Enable Network Licensing on.

Solution: Try restarting the license server that is specified under the “Enable Network Licensing” Host.

For assistance, please contact support@globalvision.co

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.