Error Message: "Type Mismatch Error" When Licensing the Application
Article Title | Type Mismatch Error When Licensing. |
Type (Procedural / Informational / Problem) | Problem |
Software | Scan TVS / Digital-Page |
Software version | 3.0.1, 3.1.0 and 3.1.2 |
Problem:
The user provided the site code and after they applied the license key, they received the error message “Type Mismatch error”
Solution:
Contact support@globalvision.co in order to verify if the application is ScanTVS or Digital-Page. The error message “ScanTVS: Type mismatch” is generic and a remote session is needed to confirm if the application is ScanTVS or Digital-Page. The appropriate license needs to be generated depending on the installed application.