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Error Message: "Type Mismatch Error" When Licensing the Application

Article Title

Type Mismatch Error When Licensing.

Type (Procedural / Informational / Problem)

Problem

Software

Scan TVS / Digital-Page

Software version

3.0.1, 3.1.0 and 3.1.2

Problem:

The user provided the site code and after they applied the license key, they received the error message “Type Mismatch error”

image-20210218-221420.png

Solution:

Contact support@globalvision.co in order to verify if the application is ScanTVS or Digital-Page. The error message “ScanTVS: Type mismatch” is generic and a remote session is needed to confirm if the application is ScanTVS or Digital-Page. The appropriate license needs to be generated depending on the installed application.