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Error Message: Login Management Server

Question: I received a login management server connection error. What should I do about this?

Error in GVD 5.0 to 5.7.0 (mySQL):

image-20220130-200109.png

Error in GVD 5.7.1 and up (PostgreSQL):

image-20220130-200302.png

Error in GVD 5.8.1 MAC (PostgreSQL):

image-20220130-200038.png


Answer:

There are several likely causes of login management server errors.

  1. The MySQLGV service or PostgreSQL service (depending on the database) may not be running or needs to be restarted.

  2. MySQLGV service or PostgreSQL service is missing.

To resolve the errors appropriately, please contact support@globalvision.co for assistance.