Authored by: Terence Letourneau
Created: 16-Jul-2021
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Article Title |
GVD - Error message - The desired DPI for the loaded BMP is 299. Set DPI to 299? |
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Type (Procedural / Informational /Troubleshooting) |
Troubleshooting |
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Software |
GlobalVision Desktop |
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Software version |
any |
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Customer |
Sonoco Flexible Packaging |
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Case Number |
00040617 |
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JIRA |
n/a |
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Article location (internal/external/both) |
Both |
Situation:
When scanning from NextImage to GlobalVision the following error is encountered “The desired DPI for the loaded BMP is 299. Set DPI to 299?”
Solution:
Used another inspection profile in GlobalVision Desktop
Cause:
Due to an issue with the profile, the image was not being recognized correctly