Issue: The customer has purchased an add-on such as Print, Digimarc, and/or Color but the modules are greyed out.

Resolution: The purchased module(s) need to be enabled on the customer's side.

Step 1 - Login as the administrator

 

​​​​​​​Step 2 - Select Menu>Administration>User Manager

 

Step 3 - The User Manager window will open. Select "Manage Groups"

 

Step 4 - The "Group Management window will open. For Group "Administrator", place a check box for "Print", "Digimarc" and "color"

 

Step 5 - Re-launch the application for the changes to be enabled.