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Getting Started

Account Creation

There are two options to create a User in Verify:

  • Single Sign-On (SSO),

  • Create a User with Password login.

Details on how to create users or enable SSO on existing users are described in the Administration Guide.

Single Sign-On (SSO)

When a user is created with SSO enabled, an email will be sent to the given email address.

By clicking on Login Now, the user will be taken directly to Verify main page.

Linking default and SSO accounts

It is possible to link an existing default, user-password-based account to a Single Sign-On account when the latter is enabled on that specific account. The user needs to click on Logout & Link Accounts button and then accounts are then linked.

User-Password Login

Once the Administrator creates your account, an email will be sent allowing you to create a password to finalize the account details.

Welcome to Verify Window
  • Click Create Password

    • Verify password creation window will launch

  • Enter your new password

    • Enter it a second time for confirmation

  • Click Create a New Password

Create Password Window

Password Criteria

  • At least 8 characters in length

  • Contain at least 3 of the following 4 types of characters

    • Lower case letters (a-z)

    • Upper case letters (A-Z)

    • Numbers (i.e. 0-9)

    • Special characters (e.g. !@#$%^&*)

If the password meets the criteria, a message will display indicating the successful creation of your password:

‘Your password has been created successfully'.

You will then be prompted to log in.

Verify supports Google Chrome browser for all versions of the application, as well as Microsoft Edge.


Login with SSO enabled

  • Once logged in, the Verify home page will display.


Login without SSO enabled

Logging in

Note: Account creation step must be complete before logging into Verify.

  • Once logged in, the Verify home page will display.


Logging out

  • Click the name displayed at the top right corner

  • Click Logout from the dropdown

  • You will then be prompted back to the login screen.


Forgot password without SSO

In case you forget your password,

  • Click Forgot Password from the login page

    • The email address will be pre-filled, but it is possible to change it, if so required.

  • Click Send Email

    • You will then get a message informing you that an email was sent to reset your password

  • Check your emails and follow the instructions to enter a new password

  • Click Reset Password

    • Verify password reset window will launch

  • Enter your new password as requested

  • Click Change Password

If the password meets the criteria, a message will display indicating the successful reset of your password:

‘Your password has been reset successfully'.

  • You will then be prompted to log in.

  • Once logged in, the Verify home page will display.

Criteria check will pop up while inputting the new password, as such helping the user set an approved new password.


My Account

  • Click on the name displayed at the top right corner to access your account information.

  • Click My Account

Note: For the User access group, the only available rights will be the ones under the Settings tab.

General

The General tab provides information on the 'team member’ (user) such as their name and email address. Only the first name and last name can be edited by the user.


Security

In the Security tab, users can change their passwords.

Note: Security tab is disabled when SSO (Single Sign-On) is enabled on the user.


API Key

Programmatically uploaded files and download reports with the Verify APIs.

Once the API key is generated, it can be pasted into the 3rd part app.

For further information on setting up an API connection, please refer to the API Quick Start Guide.


Help

In case you need any help with the system, feel free to reach out to us using the button in the bottom right corner.

By clicking on it the user may choose to:

  • Redirect to the Help Center to access available documentation, including this User Guide, latest Release Notes, and Features Summary,

  • Contact Us through a contact form,

  • Subscribe to our newsletter, or

  • Give us any feedback that we’ll evaluate and try to change our software accordingly.



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