GlobalVision Web

GVW - Manually cancel inspections that are "In Process" to avoid the warning message

Problem: When I am attempting to run a new inspection in GVW, I get an error message stating that only a maximum of 3 inspections can be run at a time:

image-20210518-191409.png

However, when consulting the GV Web homepage, it appears that 3 inspections are hanging and will not complete:

image-20210518-191527.png


Solution:

To resolve this, you can manually cancel these inspections:

  1. Navigate to the “Profile” page.

    image-20230108-151004.png


  2. Select “Current Running Inspections”.

    image-20230108-151116.png


  3. Select the “Cancel” option for each inspection you wish to cancel.

    image-20230108-151414.png


Once completed, the user should be able to conduct new inspections without receiving the original error message


Please feel free to email support@globalvision.co if you have any additional questions. We are happy to help!