GVW - Black Screen Following Inspection.

Issue-

Whenever I run an inspection, it just shows up black for the report. However, if I log in as a different user it works fine.

Solution:

There is a special character in the user’s Name: “ ’ “. For example John L’Doe.

The administrator must remove the special character from the name to fix the issue.

Please feel free to email support@globalvision.co to perform the task or if you have any additional questions. We are happy to help!