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"Error 500 - Could not execute statement" when deleting Reports using GVW.


Issue: When I am deleting multiple old reports, I receive the following message “Error 500- Could not execute statement”.

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Solution:

Clear the internet browser cache and cookies:

  1. Select the 3 dots on the Chrome browser as seen below, select More tools, and choose Clear browsing data.

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2. Go to the Advanced tab, select Cookies and Cached as seen below, and click on Clear Data.

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Please feel free to email support@globalvision.co if you have any additional questions. We are happy to help!