Question: I would like to change my GVD account from a local account to a domain one. How do I go about this?


Changing a GVD account from a local to a domain one would mean that the login credentials for the application would have to match the user’s credentials on the domain network of the user’s organization.

Note: The change from a local account to a domain account would require that the database associated with the application be accessed and the necessary modifications made therein. For this, a remote session with one of our Support Technicians, as well as a written consent from the user would be needed.

Please do just send the email request for the change as well as the required written consent to for assistance with this procedure.