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Differences between Tenant Admin, Administrator, and User Roles

Question: What is the difference between the Tenant Admin, Administrator, and User?

Answer:

There are 3 Roles in Verify:

  1. The Tenant Administrator is assigned when creating the tenant for the customer. The Tenant Admin can configure Single Sign-On (SSO), manage account information, view and edit team details, access audit trails, and manage custom dictionaries.

The Tenant Admin has access to:


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  • Settings - The Settings tab allows users to view/modify their account information.

  • My Team - The My Team tab consists of information on all currently available users including their name, roles, date joined, and current status in the system.

  • Audit Trail - The Audit Trail is a secure, computer-generated, time-stamped log that independently records the date and time of operator entries and actions.

  • Custom Dictionary - The Custom Dictionaries enable users to create a list for various set of words that should not be considered in Spelling inspections.

  • SSO Configuration

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  1. An Administrator role has similar access to the Tenant Admin but cannot configure SSO. Administrators can view the SSO connection but cannot save or update the information.

NOTE - There can be more than 1 Administrator. There is no limit to assigning the Administrator role in a Tenant space. For example, there could only be 1 Administrator or all licenses can be Administrators.


  1. A User has the ability to upload files, run an inspection, and generate a report. They can also maintain their profile settings.

All 3 roles have the ability to run comparison inspections.

Please feel free to email support@globalvision.co if you have any additional questions. We are happy to help!


Here’s a standard access matrix distilled from that article.

Verify Role Access Matrix

Permissions

Tenant Administrator

Administrator

User

Configure Single Sign-On (SSO)

✅

❌

❌

View SSO configuration

✅

✅

❌

User Management (My Team tab)

✅

✅

❌

View Audit Trail

✅

✅

❌

Manage Custom Dictionaries

✅

✅

❌

Manage Custom Statuses

✅

✅

❌

View Account Settings (General Tab)

✅

✅

✅

Upload files

✅

✅

✅

Run inspections

✅

✅

✅

Generate reports

✅

✅

✅

Number of accounts per tenant

1 (assigned at tenant creation)

Unlimited (0 to all licenses)

Unlimited (based on licenses)