1. Overview

The Site Preparation Guide is designed to provide new customers with general information about GlobalVision and specific information about GlobalVision Products. The guide provides details to help facilitate the deployment process and to answer many frequently asked questions prior to installation.

For more detailed information about our products, please visit the Customer Support Portal at https://support.globalvision.co/


2. Hardware specifications

The tables below outline the required hardware specifications:

2.1. Hardware Specification (Non-Production)

Product

Processor

Memory

Hard Drive

Space

Network Ports (Default)

Server

64-bit Intel 2.0 GHz 8-Core*

24 GB Ram (min)

100 GB C DRIVE

 

100 GB E DRIVE

80, 443

Client

64-bit Intel 2.0 GHz Dual Core

8 GB Ram

4 GB (to store documents)

 -

2.2. Hardware Specification (Production Environment)

Product

Processor

Memory

Hard Drive

Space

Network Ports (Default)

Server

64-bit Intel 2.0 GHz 24-Core (min)

 

64-bit Intel 2.0 GHz 32-Core (min) *[1] 

64 GB Ram

(min)

 

128 GB Ram(min)*

100 GB C DRIVE

 

300 GB E DRIVE

80, 443

Client

64-bit Intel 2.0 GHz Dual Core

8 GB Ram

4 GB (to store documents)

 -

* Considerations regarding sizing configurations

  • A large number of cores allows for multithreaded inspections and accommodates many inspections concurrently. If no cores are available, the inspection will be queued until a core is available.

  • Performance of inspections and speed of results acquisition will vary depending on factors such as:

    • Size of document inspected (number of pages).

    • Types of inspections: Graphics vs Text vs Barcode vs Braille vs Spelling.

  • The speed of uploading a document and application responsiveness will depend on the user's location compared to the server location. For example, a user connecting from Europe to a server hosted in North America will have higher lag times than a user based in North America. Similarly, VPNs used at a customer-hosted facility will negatively affect the speed.

  • When running servers on virtualized environments, there need to be adequate resources available on physical hosts to avoid over the assignment of virtual resources compared to actual available resources.

Note: The sizing information in this guide acts as general guidelines based on the product's performance data collected from current public servers. Every client environment is unique. As a result, we strongly recommend that client's IT team periodically observe CPU, RAM, DISK USAGE, and IO. This will allow the client to see if any lags are happening and adjust performance accordingly.


3. Software Specifications

The following table describes the software specifications:

Software

Operating System

Database

Recommended

Display

Server

Windows Server 2019*

Apache Tomcat 9.0

Java Runtime Environnent (JRE) 1.8

MySQL v8.0

 

N/A

Client

(version 3.9)

 

Windows 10

Mac OSX 10.12+

LINUX

 

Chrome version 83.0.4103.106

(64 bit)**

N/A

1920 X 1080

recommended

 

* The Server OS must be an English OS.

** These are the versions validated by GlobalVision.

Note: For best performance, GlobalVision recommends Chrome.


4. Licensing Options

  • Public Server - The named license ONLY is available. A named license allows the named user only to access the software. Only users with a named license can access the software. For example, if 5 named licenses are purchased, only those assigned named users may log in.

  • Private Server – Both named and concurrent licenses are available. Using concurrent licenses, multiple users may be set up and users may access the software up to the maximum number of purchased licenses. If five concurrent licenses are purchased, after five users are logged on to the system, the sixth user is prohibited. When one (of the first five users) logs out, the next person may log in.


5. Deployment

The system may be deployed using the following hosting options:

  1. On-Premise: The client provides a server and GlobalVision performs the installation.

  2. Private Hosting: GlobalVision hosts the service on a customer-dedicated server.

  3. Public Hosting: GlobalVision hosts the service on a secure, shared server.

Web Schema


6. Product Delivery and Timelines

6.1. Description of Process & Services provided

On receipt of the Contract, GlobalVision will email a purchase order confirmation. Please read the email carefully as it contains important information about your GlobalVision system.

  1. Information required by GlobalVision.

  2. Product delivery

  3. Training and Installation

  4. Important contact information

The Delivery Timeline is as follows:

Install Days

Training Days

Validation Days(Basic)

Lead Time

2

Text (2 days)
Spelling (1 day)
Graphics (2 days)
Braille (1 day)
Barcode (1 day)
Notes (1 day)

IQ (1 day)
Text (1 day)
Spelling (1 day)
Graphics (1 day)
Braille (1/2 day)
Barcode (1/2 day)
Notes (1/2 day)

5 business days (electronic download)


Training Notes:
Upon delivery of your system, and on receipt of equipment, GlobalVision will appoint a Support Technician who will be responsible for training on the GlobalVision system. This person will be the primary contact for the team. The customer should also appoint a person to be the ‘go-to’ person for GlobalVision to resolve any issues or provide the information needed to complete the implementation.