Summary: Regular maintenance of your GlobalVision F3/ F4 scanner

Regular scanner maintenance is a sure way to minimize costly downtime and keep your scanner operating at its best.

Cleaning the scan area

Turn off the scanner and unplug the AC adapter cord from the scanner.

Clean the outer case with a cloth dampened with mild detergent and water.

If the glass surface of the document table gets dirty, clean it with a soft dry cloth. If the glass surface has grease or other hard to remove material, use a small amount of glass cleaner and a soft cloth. Wipe off all remaining liquid. Do not apply glass cleaner directly on the glass.

Do not press the glass surface of the document table with any force. Do not use a hard or abrasive brush, which can scratch or damage the glass surface. A damaged glass surface can decrease the scan quality. Never open the scanner case.

Cleaning and maintenance frequencies for your F3/ F4 scanner

This table outlines the recommended frequencies for the replacement and maintenance of key components:

Scanner Conditions


Clean Glass Plate

3 days

Service Check

365 days

System Backup(All Directories)

Internal backup by local administrator at regular intervals

*Performed under Global Vision service contract by an authorized technician.
**It is imperative that the scanner be connected to a dedicated power supply. If not, performance can be dramatically affected.